Welcome To Digital Media Run

Privacy Policy

At Digital Media Run, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices available to you.

By using our website or subscribing to our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information you provide directly

  • Full name and business name
  • Email address and phone number
  • Billing and payment details (processed by our payment provider — see Section 5)
  • Website URLs, ad account access, and analytics access you grant us to deliver services
  • Any content you submit through contact forms, proposals, or support emails

Information collected automatically

  • IP address and approximate location
  • Browser type, device type, and operating system
  • Pages visited, time on site, and referring source
  • Cookie and tracking identifiers (see Section 4)

2. How We Use Your Information

We use the information we collect to:

  • Deliver and manage the services you have subscribed to
  • Process payments, subscriptions, and refunds
  • Communicate with you about your account, deliverables, and support requests
  • Send reports, invoices, and service updates
  • Improve our website, offerings, and customer experience
  • Send marketing or promotional messages (only where you have consented — you may opt out at any time)
  • Comply with legal, tax, and regulatory obligations

We do not sell your personal information to third parties.

3. Client Account Access

Where you grant us access to your website, hosting, advertising, or analytics accounts:

  • Access is used solely to perform the services agreed upon
  • Credentials are stored securely and shared only with team members working on your project
  • We recommend you use dedicated user accounts rather than sharing master credentials
  • Upon cancellation, we recommend you revoke our access and update your passwords, as outlined in our Subscription Cancellation Policy

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep the site functioning correctly
  • Remember your preferences
  • Measure traffic and site performance
  • Support advertising and remarketing campaigns

We may use third-party tools including Google Analytics, Google Ads, Meta Pixel, and similar platforms. These providers may set their own cookies and collect data under their own privacy policies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

5. Third-Party Service Providers

We share limited information with trusted providers who help us operate our business, such as:

  • Payment processors (for billing and refunds)
  • Email and CRM platforms
  • Hosting and cloud storage providers
  • Analytics and advertising platforms

These providers only receive the information necessary to perform their function and are required to protect it.

We may also disclose information where required by law, court order, or to protect our legal rights.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format

If you are located in the EU/EEA (including Norway): these rights are provided under the GDPR. You also have the right to lodge a complaint with your local data protection authority.

If you are a California resident: you have rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information. As noted above, we do not sell personal information.

To exercise any of these rights, email us at Info@digitalmediarun.com. We will respond within the timeframe required by applicable law.

7. International Data Transfers

Digital Media Run operates from the United States and works with clients in multiple regions. Your information may be transferred to and processed in countries other than your own. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for transfers out of the EU/EEA.

8. Third-Party Links

Digital Media Run operates from the United States and works with clients in multiple regions. Your information may be transferred to and processed in countries other than your own. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for transfers out of the EU/EEA.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data:

Digital Media Run Email: Info@digitalmediarun.com

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